Based at Northumbria University Newcastle Campus QA Pathway College
Monday to Friday can provide flexible hours to suit
Do you have strong administration experience ideally within the education sector (preferred) or within a busy back office function where organisation and communication are key? If so, we have the perfect opportunity for you!
About our role:
As Pathway College Administrator you will be responsible for activities associated with compliance, attendance, engagement, and operations in the growing QAHE Pathway based on the Northumbria University (Newcastle) campus. You will be monitoring attendance and engagement and updating student records, dealing with queries from students and partner university working as part of a team within the Academic and Student support department within the Pathway College.
Essential Good IT, Word, and Excel skills
Here’s a flavour of what’s involved:
Checking and updating student attendance and engagement. Contacting students to provide feedback on their attendance. Dealing with queries from students and partner university. Working within a team to provide tailored feedback to students and support the academics within the administration of updating VLE and exam board data.
Ensure that all engagement tracker data is recorded and up to date for sponsored and non-sponsored student reporting purposes
Ensure that timetables are amended appropriately to reflect day/weekly changes and communicated to relevant staff and students.
Develop strong relationships with university teams (e.g. Admissions, International Team, Welfare and the Student Union) and to act as a liaison point between QAHE and the University ensuring that positive relationships are formed and effective communication is exercised.
To produce reports and disseminate student data as required (e.g. for QAHE Admissions and Recruitment)
Bring your experience:
Sound administrative experience preferably within the education sector
Experience of multi-tasking and delivery to agreed timescale
Experience of managing and prioritising workload
Excellent communication skills
Excellent literacy, numerical skills and Excel skills
Well organised and methodical
A little more about us: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations. The Pathway College is embedded in Newcastle Northumbria University, working with Northumbria systems and programmes. The University has recently won University of the Year.
How to apply and who to contact:
Simply hit the apply button.
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!