Leicester, Leicestershire

Contact Centre Team Leader – Renewals & New Business

Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over three and a half million customers in the UK, employing over three thousand four hundred colleagues. Our vision – to be the best and biggest digital insurance provider in the market. Hastings Direct is a fast growing, agile, digitally focused general insurance

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Part-time Customer Representative

Are you a great communicator? Do you love making things straightforward for customers? Are you looking for a part time role? If so, we’d love to have you join us as a Customer Representative in our Customer Service or Retention team. We’re offering a base salary of £20,426 pro rata (£21447 including your annual bonus – pro rata) for those

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Customer Service Representative

Are you a great communicator? Do you love making things straightforward for customers? Do you like working to targets and achieving goals? If so, we’d love to have you join us as a Customer Service Representative. We’re offering a base salary of £20,426 (£21447 including your annual bonus) for those with significant experience. We are also happy to consider those

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Retention Customer Representative

Are you a great communicator? Do you like working to set targets and achieving goals? Would you like to be based from anywhere? If so, we’d love to have you join our Retention team as a Customer Representative. We’re offering a base salary of £20426 (£21446 including your annual bonus) for those with significant experience; sales, retention or complex customer

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Customer Service Team Leader

Are you looking for a progressive career in leadership? Are you someone who thrives in a fast-paced, team orientated environment? If so, we have an exciting opportunity to join our Leicester City call centre. Our business is going through a truly exciting time with a number of new initiatives and developments. Therefore, we are looking for passionate, driven individuals who

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HR Advisor

We are looking for a skilled Employee Relations Advisor to join our HR Advisory team on an FTC basis until the end of this year. This role will help support some key activity we have currently, and candidates should be within a commutable distance of our Leicester or Bexhill based offices. Although the role is currently home based we anticipate

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Claims Communication Support

Are you looking for a new, exciting role within a dynamic and colleague centric business? If so, we have a great opportunity for a Claims Communication Support to join our Claims Operations department. This role would be an ideal opportunity for someone with a Claims background who is passionate about supporting the delivery of clear internal communications. The Role The

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Complex Fraud Negotiator

Are you looking for a role within a dynamic and colleague centric business? If you’ve got experience within Claims Fraud and have experience with litigation and trials then please continue reading – you’re exactly what we’re looking for! We’re looking for a Complex Fraud Negotiator to join us on a full time basis based at either our Bexhill or Leicester

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Customer Representative, Part-Time

If you’re looking for a progressive career and thrive in a fast-paced, team-orientated, target driven environment, then look no further! We have exciting opportunities to join our Leicester office. We’re looking for Customer Representatives to join us on a part-time basis in our Customer Service and Retention team. At present we are supporting our colleagues to work from home, in

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Credit Hire Claims Negotiator

We are looking for a Credit Hire Negotiator to join us here at Hastings Direct. This role would be ideal opportunity for someone who has experience within motor claims and has a natural aptitude for problem solving. The Role Working as part of a team, you will be responsible for managing hire spend across the third party claims department. You

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