Business Change Specialist 19 views

📍 Location: Swansea (Hybrid)

💷 Salary: £35,663 – A Civil Service Pension with an employer contribution of 28.97%

🕒 Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time

Can you lead business change activities, engage stakeholders effectively, and help deliver meaningful organisational benefits? Have you successfully supported change programmes, developed communication plans, and driven the adoption of new ways of working? Are you a proactive Business Change Manager with the skills to influence stakeholders, champion best practice, and deliver lasting change?

Our team plays a key role in delivering impactful organisational change across the business, working closely with project teams, operational colleagues, and senior stakeholders. We are a collaborative and supportive department focused on continuous improvement, innovation, and ensuring colleagues are equipped to succeed through change.

Key Responsibilities include, but are not limited to:

  • Identify stakeholders and ensures their inclusion in the stakeholder engagement plan.
  • Assist the Project Manager and business/end users in identifying, qualifying, and updating business readiness criteria before implementation.
  • Lead business change activities and collaborate with the project team to achieve the benefits and outcomes in the business case.
  • Champion best practices and provide expert advice to team members and the project community.

Benefits

  • Employer pension contribution of 28.97% of your salary.
  • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
  • 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
  • Access to the staff discount portal.
  • Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
  • Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
  • 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
  • Flexible working options where we encourage a great work-life balance.

About You

To be successful in this role you will need to have the following experience:

  • Ensuring colleagues and stakeholders have a clear understanding of objectives, activities and timeframes taking into account individual needs, views and ideas.
  • The ability to integrate change into operations ensuring that activities are planned and completed to enable the business to implement the change and realise the benefits.
  • The ability to develop, produce and maintain schedules for activities that take account of dependencies, resource requirements and constraints in order to enable achieve the implementation of a change into business area(s) and the efficient realisation of benefits.
  • The ability to systematically identify and monitor risks and issues, planning how to mitigate or respond to those risks and issues and implementing the responses.

📅 Apply before 11:55 pm on Sunday 20th September 2026.

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