Senior Learning Developer

Closing Date: 20th February

Please be advised this is a 12 month FTC

NATS is the UK’s leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

PURPOSE OF THE ROLE

This role provides clear specialism and expertise in the development of training materials within operational training. With a learning development and/or learning material production background, this role will work alongside Operational colleagues to provide Operations Training with engaging and creative learning across a variety of roles. Acting as a champion to the rest of the team and business on multimedia production, this role could, where applicable, performance manage and lead a team of Learning Developers.

ACCOUNTABILITIES

Leadership

• Champion, lead and demonstrate specialist developments to ensure a focal point for bespoke and specialist development. Provide input on issues relating to the use of media and technology in technical training and provide specialist development knowledge on practical creation of digital media.
• Contribute, manage and develop the development strategy streams to ensure the strategy aligns to emerging and developing technology trends and best practice
• Coach, mentor and improve developer team members to ensure team members are supported and have a clear expert to receive direction on issues/problems faced in developments

Build learning solutions

• Apply critical thinking to analyse a design problem and develop the best solution.
• Create, Develop, and review learning developments to ensure products meet requirements.
• Manage, Action, collaborate on and control a brief from the business/learning designer team to design the learning experience and work with wider creative specialists, (such as app developers, video producers, voice-over artists, graphics artists and animators) to produce materials.
• Use, maintain currency in, and develop with the latest authoring tools, technologies, and methodologies for development to ensure materials are produced.

Quality Assure

• Conduct and verify Quality Assurance of materials produced to ensure materials meet, design standards, internal and external acceptance criteria.

Impact Assess

• Estimate, supply and review development time to iterate, update and release developments to users to agreed targets.

Release solutions

• Catalogue, host and release learning materials to ensure materials are accessible and can be evaluated against performance.
• Setup and process performance/reporting details and ensure data is shared
• Establish, set up and confirm maintenance and change procedures to ensure materials can be updated, reusable elements are extracted, and products are reviewed before they are out of life/unserviceable and archive out-of-life products

Archive and Maintenance

• Catalogue, host and release learning materials to ensure materials are accessible and can be evaluated against performance.
• Setup and process performance/reporting details and ensure data is shared
• Establish, set up and confirm maintenance and change procedures to ensure materials can be updated, reusable elements are extracted, and products are reviewed before they are out of life/unserviceable and archive out-of-life products

Train the trainer

• Deliver, create and brief trainers/delivery personnel to ensure products can be used and accessed correctly.

QUALIFICATIONS, PROFESSIONAL KNOWLEDGE AND SKILLS

• Design based degree or equivalent and qualifications in the multimedia learning environment, or demonstrable equivalent experience, knowledge and skills for enhanced multimedia-based training are desirable.
• Prior line management experience, or demonstrable leadership skills and ability to motivate and inspire individuals.
• Significant proven experience in client-facing media development with varied and wide experience in the production of eLearning, web development, graphic design, and Video materials
• Significant experience in the application of a development cycle and the improvement of it.
• Strong knowledge and ability with digital creation software. Ideally Adobe creative suite (photoshop, illustrator, aftereffects) and rapid authoring tools Captive and Articulate.
• Clear and demonstrable application and understanding of User design, User interface and User experience principles and theory
• Passionate, persuasive, and confident with the ability to influence people at all levels within NATS, tailoring style to audience. Able to talk authoritatively, credibly and with conviction.
• Strong interpersonal skills, comfortable building relationships at all levels and encourages open and honest debate with key stakeholders even on difficult issues.
• Significant experience applying and working with a brand identity.
• Be able to work independently or with minimal management input whilst maintaining timescale, delivering with the required quality and on budget.
• High attention to detail with an ability to learn new software and tools
• Have a creative mindset and be current in design and development industry knowledge, demonstrated by a personal portfolio which shows varied design and development projects.
• The ability to translate high level requirements into creative and effective designs.
• Ability to prioritise and organise the conflicting demands of multiple tasks to achieve efficiency, delegating where needed and managing others.
• Analytical capability, with the ability to both follow and develop methodical processes to implement measured change is essential.
• An ability to understand and synthesize complex subject matter into effective training material and an ability to quickly develop a good knowledge of complex and specialist subject matter.
• Significant understanding in the application of accessibility standards and designing with constraints.
• Strong design and development skills are essential along with a focussed attention to detail and an ability to analyse, organise and convey complex ideas through design.
• Highly motivated self-starter with the capacity to work effectively on their own or as part of a larger team.
• Strong teamwork and collaboration skills with the ability to establish effective working relationships with colleagues at all levels and experience.
• Proven ability to drive things forward and motivate fellow team members.
• Experience to work alone and use own initiative, independently and without supervision.
• Knowledge of Air Traffic Management is desirable but not essential.
• Ability to achieve CIPD level 3 or equivalent in Learning and Development.
• Proven ability and experience with Learning Management/Digital release of products is desirable. Namely Cornerstone on Demand
• Effective needs analysis, evaluation skills and project management capabilities are desirable.
• Specialist development experience is desirable (web development, video production, eLearning).
• A positive approach to substituting for the Operations Head of Learning Development when required, maintaining communication with Head of Learning and Design at all times.

Additional Vacancy Information

If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry.