Operational Support Manager

446839 Operational Support Manager

Maritime and Coastguard Agency

Apply before 11:55 pm on Thursday 19th February 2026

📍 Location: Aberdeen, Belfast, Bridlington, Dover, Falmouth, Fareham, Holyhead, Lerwick, Milford Haven, Stornoway (Hybrid)

💷 Salary: £30,485 – A Civil Service Pension with an employer contribution of 28.97%

🕘️ Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time

🏆️ Available Positions: 1

In this role you will provide effective and efficient administrative support to HM Coastguard Operations to ensure a high level of customer service is given to both internal and external stakeholders.

HM Coastguard (HMCG) is the operational arm of the Maritime and Coastguard Agency (MCA) with responsibility for 6 key missions – Search and Rescue, Pollution Response, Vessel Traffic Management, Maritime Safety, Maritime Security and Emergency and Disaster management.

Top Responsibilities

Ensuring appropriate Operational Support resource is allocated for the administrative support for national functions.
Providing resource for full executive secretariat functions and managing administrative tasks for HMCG management operational meetings and working groups as required.
Management of the HMCG uniform ordering process.
Providing Operational Support resource to HMCG Operations.
Management and administration of team email inboxes.
Line management activities of the reporting officers including conducting performance management reviews, staff welfare, leave and absence requests and authorisation of staff travel and expenses.
You will line manage 5-7 direct reports

Benefits

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
Access to the staff discount portal.
Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
24-hour Employee Assistance Programme providing free confidential help and advice for staff.
Flexible working options where we encourage a great work-life balance.

About You

To be successful in this role you will need to have the following experience:

Experienced in line‑managing a remote team, ensuring clarity, support and consistent performance.
Highly organised and detail‑focused, able to provide clear, timely and accurate secretariat support to enable effective governance and decision‑making.
A strong team player with clear written and verbal communication skills, able to build positive working relationships.
Accurate and flexible, able to manage a busy and varied workload and work effectively with limited supervision.

How to Apply

👉 Read the full description and apply here: https://bit.ly/3ZYdCjG

This vacancy closes at 23:55 on Thursday 19th February 2026